Payment Policy – GLAMSONALI

Effective Date: February 25, 2025

At GLAMSONALI, we want to ensure that your shopping experience is as easy, secure, and convenient as possible. This Payment Policy explains the various payment methods we accept, how payments are processed, and the steps we take to protect your information. By making a purchase from our store, you agree to the terms and conditions outlined below.

1. Accepted Payment Methods

We offer a variety of secure payment options for your convenience:

✔ Credit/Debit Cards: We accept major credit cards including Visa, MasterCard, American Express, and Discover.
✔ PayPal: For secure and easy online payments, we accept PayPal.
✔ Apple Pay and Google Pay: Convenient mobile payment options for quick and secure checkout.
✔ Other Secure Payment Methods: Depending on your location, additional payment options may be available at checkout.

All payments are processed through a secure payment gateway to ensure the protection of your payment information.

2. Payment Processing

  • Payment Authorization: When you place an order, your payment is authorized immediately. If there is an issue with your payment (such as insufficient funds or incorrect payment details), your order will not be processed until the issue is resolved.
  • Order Confirmation: Once your payment is successfully authorized, you will receive an order confirmation email with a summary of your purchase.
  • Order Processing: After payment is confirmed, your order will be processed. You will receive a shipping confirmation email once your items are dispatched.

3. Currency

All prices are listed in USD (U.S. Dollars) unless otherwise specified. If your payment provider operates in a different currency, currency conversion fees may apply, and they are handled by your bank or payment provider.

4. Secure Transactions

At GLAMSONALI, we prioritize the security of your personal information. To protect your payment information, we use SSL encryption (Secure Socket Layer) during transactions, ensuring that your sensitive data is transmitted securely. Additionally, we comply with PCI DSS (Payment Card Industry Data Security Standards) for safe payment processing.

5. Payment Confirmation & Processing Time

  • Confirmation: Once your payment is successfully processed, you will receive an email confirming your order and payment details.
  • Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays). Orders placed after 3:00 PM (EST) will be processed the next business day.
  • Payment Failure: If your payment is declined or there is an issue with your payment method, we will notify you immediately. You will need to update your payment details to complete your order.

6. Taxes & Duties

  • Sales Tax: Sales tax will be calculated based on your shipping address and applicable state and local tax laws.
  • International Orders: For international customers, customs duties, import taxes, and other fees are the responsibility of the buyer. These charges are not included in the total price of the product or shipping cost and must be paid directly to the customs authorities upon delivery.

7. Refunds

  • Refund Method: If an item is returned, refunds will be issued to the original payment method used for the purchase.
  • Processing Time: Refunds are typically processed within 5-7 business days after we receive and inspect the returned items.
  • Shipping Fees: Shipping fees are non-refundable unless the return is due to a mistake on our part, such as an incorrect or defective item.

8. Payment Issues

  • Payment Decline: If your payment is declined, we will notify you via email. You can then update your payment method or choose a different payment option to complete your purchase.
  • Payment Delays: Occasionally, payment processing may be delayed due to issues with the payment provider. We are not responsible for delays caused by external payment processors.

9. Contact Us

If you have any questions or issues regarding payments, please contact our customer service team:

📍 Address: 15954 Lenoir Loop, Prairie, Mississippi
📞 Phone: (662) 456-9135
📩 Email: info@glamsonali.com
🌐 Website: https://glamsonali.com

We are committed to providing a secure and easy payment process, ensuring your information is protected at all times. Thank you for shopping with GLAMSONALI!